Project

General

Profile

Actions
Copy link

Bug #66

open

Bug #65: windows mapped network drives are not working

can't save template to network path

Added by Sebastian Schierwater 12 months ago. Updated 12 months ago.

Status:
New
Priority:
High
Assignee:
Dariusz Makowski
Start date:
05/11/2023
Due date:
% Done:

0%

Estimated time:

Description

i already submitted a ticket about mapped network drives not working.
i now realized that it is also not possible to save a template on a network location. see screenshot. saving on a local drive works.

Files

cant_save_to_network.JPG (23.9 KB) cant_save_to_network.JPG Sebastian Schierwater, 05/11/2023 05:34 PM
Actions
Copy link
 #1

Updated by DariuszAdmin Makowski 12 months ago

I can't reproduce it on any of my network drivers...
Looking at the logic, this error happens at the end of save during last validation... Meaning that the file "might be saved"... can you check if file gets saved and this is just false positive?

Nope that won't work, I'm deleting tmp file if it fail to save... :/ need a call probably to understand why it breaks.

Actions
Copy link
 #2

Updated by DariuszAdmin Makowski 12 months ago

Recently a case was discovered where this was an issue.

The issue was because when the app was installed it needed "admin rights", and then it auto-started afterward - with admin rights.
This installed/configured all products on the admin account. When starting it from that account it had limited access to drivers/etc.

Please reinstall your app - toolbox/tools/etc. Close the toolbox if it auto start. Then start it again & reinstall.
It should see paths/save to disks.
You will need to fish out the app shortcut from C:\Users\XXXX\AppData\Local\Agameri\Agameri Toolbox\Toolbox\Versions\Windows\Latest number folder.
Not sure about MAC case.

Actions
Copy link
 #3

Updated by DariuszAdmin Makowski 12 months ago

  • Parent task set to #65
Actions
Copy link

Also available in: Atom PDF