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Bug #65

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windows mapped network drives are not working

Bug #65: windows mapped network drives are not working

Added by Sebastian Schierwater almost 3 years ago. Updated over 1 year ago.

Status:
Done - Testing
Priority:
High
Assignee:
Dariusz Makowski
Start date:
2023-05-11
Due date:
% Done:

0%

Estimated time:
(Total: 0.00 h)

Subtasks 1 (1 open — 0 closed)

Bug #66: can't save template to network pathNewDariusz Makowski2023-05-11

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DM Updated by DariuszAdmin Makowski over 2 years ago Actions
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 #1

Can't reproduce it. Both my Mac + Windows work.
Will need to do a call to figure out why we can't access network data on your system.

DM Updated by DariuszAdmin Makowski over 2 years ago Actions
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 #2

  • Subtask #66 added

DM Updated by DariuszAdmin Makowski over 2 years ago Actions
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 #3

Recently a case was discovered where this was an issue.

The issue was because when the app was installed it needed "admin rights", and then it auto-started afterward - with admin rights.
This installed/configured all products on the admin account. When starting it from that account it had limited access to drivers/etc.

Please reinstall your app - toolbox/tools/etc. Close the toolbox if it auto start. Then start it again & reinstall.
It should see paths/save to disks.
You will need to fish out the app shortcut from C:\Users\XXXX\AppData\Local\Agameri\Agameri Toolbox\Toolbox\Versions\Windows\Latest number folder.
Not sure about MAC case.

SS Updated by Sebastian Schierwater over 1 year ago Actions
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 #4

DariuszAdmin Makowski wrote in #note-3:

Recently a case was discovered where this was an issue.

The issue was because when the app was installed it needed "admin rights", and then it auto-started afterward - with admin rights.
This installed/configured all products on the admin account. When starting it from that account it had limited access to drivers/etc.

Please reinstall your app - toolbox/tools/etc. Close the toolbox if it auto start. Then start it again & reinstall.
It should see paths/save to disks.
You will need to fish out the app shortcut from C:\Users\XXXX\AppData\Local\Agameri\Agameri Toolbox\Toolbox\Versions\Windows\Latest number folder.
Not sure about MAC case.

it been a while ;)

but i can confirm this solved the issue on my workstation

DM Updated by Dariusz Makowski over 1 year ago Actions
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 #5

The latest vers should no longer need admin rights yes. Also latest ver should work on windows machines where they were upgraded from 10 to 11 as we have updated the connection system. Please remember to update photoshop plugin too.

DM Updated by Dariusz Makowski over 1 year ago Actions
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 #6

  • Status changed from New to Done - Testing

SS Updated by Sebastian Schierwater over 1 year ago Actions
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 #7

Dariusz Makowski wrote in #note-5:

The latest vers should no longer need admin rights yes. Also latest ver should work on windows machines where they were upgraded from 10 to 11 as we have updated the connection system. Please remember to update photoshop plugin too.

i just installed the latest version on my new workstation. i initially still had the issue with the networkdrives not showing up. but re installing without autostart worked

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